How Payouts Work

1. 1. Go to your ‘Wallet‘. Accessible from either your dashboard, your profile, or the main menu in the upper left corner of the primary parts of the app.
   2. Add a bank account: Link an existing bank account to your RateCards account in your wallet from either the ‘Add a Payout Details‘ button, the ‘Complete Setup’ button, or the wallet settings icon.
   3. Verify account: Verify your bank account to be sure your money arrives.
   4. Transfer funds: You’re good to go. Move money from RateCards to your bank account anytime.

How long do bank transfers take? 

Bank transfers tend to process in 1 to 3 business days. A few different factors, like weekends and holidays, can sometimes slow things down. 

• If you requested the bank transfer on a weekday (Mon-Fri) before 7pm ET, the bank transfer could reach your bank account as soon as the next business day. (It could take up to 3 business days to arrive) 
  • For example: If you request it on Monday before 7pm ET, it could arrive in your bank account as soon as Tuesday. It shouldn’t arrive later than Thursday
• If you requested the bank transfer on a weekday (Mon-Fri) after 7pm ET, the bank transfer will initiate on the next business day. It could then reach your bank account as soon as the business day after that. (It could take up to 3 business days to arrive) 
  • For example: If you request it on Friday after 7pm ET, it will initiate on the next business day, Monday. Then it could arrive in your bank account as soon as Tuesday. It shouldn’t arrive later than Thursday 
• If you requested the bank transfer on a weekend (Saturday or Sunday), the bank transfer will initiate on the next business day (likely Monday). It could then reach your bank account as soon as the next business day after that (as early as Tuesday). (It could take up to 3 business days to arrive) 
  • For example: If you request it on Saturday morning, it will initiate on the next business day, Monday. Then it could arrive in your bank account as soon as Tuesday. It shouldn’t arrive later than Thursday 
• For bank holidays, add one business day to the timeline. For a list of federal holidays that apply to most banks, please visit this page
  • For example: If you request it on Monday before 7pm ET, and Tuesday is a bank holiday, it could arrive in your bank account as soon as Wednesday. If you request it on Monday after 7pm ET, it could arrive as soon as Thursday

Why are the timelines dependent on business days? 

Bank transfer timelines are dependent on the Automated Clearing House (ACH), RateCards’ banking partner, and your bank. If you’ve already initiated a standard bank transfer, there’s no way for us to expedite that process. 

I should have already received my bank transfer, but I don’t see it. Where is it? 

Sometimes, the transfer may post to your bank statement on a different date than the one estimated in the app, so be sure to check the surrounding dates as well. 

If you still don’t see your transfer in your bank account after three full business days (based on the timelines above), please check out this article for more information on what may be happening and how to resolve it. And make sure to check out our Standard Bank Transfers FAQ. 

* Payment clearance time varies based on subcription terms which could be between 2 – 14 business days.