Why am I Not Receiving Emails from RateCards?

If you’re expecting emails from RateCards but haven’t received them, don’t worry—there are several common reasons and easy fixes to help you get back on track.

Common Reasons You Might Not Receive Emails

• Check Your Spam or Junk Folder:
  Sometimes our emails may be mistakenly filtered by your email provider. Be sure to check your spam, junk, or promotions folders.

• Email Address Typo:
  Double-check that the email address registered with your RateCards account is correct and up to date.

• Email Filters or Rules:
  Your email settings might have filters or rules that automatically move or delete incoming messages from RateCards.

• Email Provider Delays:
  Occasionally, email delivery can be delayed due to server issues or high traffic.

• Blocked Sender:
  Your email provider or security software might have blocked emails from RateCards. Make sure to whitelist or add our email address to your safe sender list.

How to Fix the Issue

• Verify Your Email Address:
  Log in to your RateCards account and confirm your registered email is correct.

• Check Spam and Other Folders:
  Look through all email folders, including spam, junk, promotions, and updates.

• Add RateCards to Your Contacts:
  Add our official email address (e.g., support@ratecards.com) to your contacts or safe sender list.

• Review Email Filters:
  Adjust or disable any email filters that might be affecting incoming messages.

• Resend Confirmation or Reset Emails:
  If you’re waiting for a confirmation or password reset email, try requesting it again.

Still Not Receiving Emails?

If you’ve tried the above and still don’t see emails from RateCards, please contact our support team. We’re here to help troubleshoot and ensure you stay connected.

Staying informed is important! Keeping your email address current and checking your inbox regularly will help you never miss important updates from RateCards.